FAQs on License Plates, Decals, Bumper Stickers and Labels

FAQs : License Plates, Decals, Bumper Stickers and Labels

"High Quality Products at the Lowest Possible Price"

30-day Money Back Guarantee      We accept visa cardmastercardPayPal & Int'l Money Order    All Prices in Dollars    Contact Us

We, at Miller Concepts are unwavering in our commitment to you, our clients and your needs. Our mission statement more than exemplifies this value:

"To exceed our clients' needs by providing the highest quality products at the lowest possible price."

Please feel free to scan the questions frequently asked by our customers and visitors. They have been divided into the following categories:

If you have questions that are not answered by the list below, please contact us.

What are your product warranties?

Our products are backed by a No Risk, unconditional 30-Day Money-Back Guarantee (less shipping and handling). Full customer satisfaction is guaranteed with no questions asked. Furthermore, each product is guaranteed against any defect in workmanship.

Back to Top

Reasons why our products are simply the best!

These are just a few of the reasons:
  • Best value for your dollar, in every aspect. Compare our prices and quality.
  • Secure online ordering with 30-day money back guarantee.
  • Full catalogue online with secure shopping cart.
  • Imaging process applies full-color, photo quality designs to our products.
  • We accept visa card, mastercard, PayPal and international money order.
  • Family owned business where customer service is our #1 priority.
  • All our products make great gift ideas. They are also great for corporate promotions and giveaways!

Back to Top

Why do you say your product is versatile?

Our unique process allows us to personalize any of our products to suit many needs.

An artist can expand his range of products to include having his work reproduced unto license plates.

Organizations, institutions and associations can take advantage of our products for their fund raising activities and providing their members quality memorabilia.

Companies and corporations use our products for branding purposes, as well as promotional gift items.

The versatility of our products makes our icense plates and decals great as advertising giveaways or promotional ideas. They also make great special event favors, like weddings, baby showers, etc. And always, they make great Christmas gifts.

Back to Top

What sets your license plates apart from the others?

Our line of Vanity License Plates are made of non-rusting, heavy gauge .025" aluminum; they have brilliant colours and won't ever rust.

Our process reproduces the designs on the license plates in full vibrant colors, producing photo quality images.

They are not good only for the front of your car, but they also make nice room decor. They certainly make for unique gifts for all occasions.

Personalized License Plates are also made possible by our versatile process at very reasonable prices. Read more about personalizing your license plates here.

Shop for License Plates Now

Back to Top

What is your Shipping Cost?

Our regular shipping rate is the sum of the base rate plus the total shipping rate according to the item and quantity ordered.

Canada Shipping Rates (Regular Post) are as follows:

base rate plus shipping rate per item item
$1.50 per license plate license plate

Canada Shipping Rates (Registered Post) are as follows:

base rate plus shipping rate per item item
$1.50 per license plate license plate

US Shipping Rates are as follows:

base rate plus shipping rate per item item
$3.00 per license plate license plate

Please note we do not and will not use courier services, even if you have an account with them.

Back to Top

What is the means by which you ship our orders?

All orders are shipped by surface mail unless a faster service at comparable rate is available.

Back to Top

Is there a tracking number?

To minimize overall cost to you, we use the lowest shipping rate possible to send your orders. Unfortunately, this service does not have tracking information.

However, orders weighing over one kilogram (e.g., 10 license plates or more) will have tracking information which will be provided to you when your order is shipped.

Back to Top

How long does it take for you to ship my order?

We usually ship within 24-72 hours after receiving your order, except over the weekend and holidays where you add the corresponding number of days to delivery time. Larger orders may take more time.

We email you when there is a delay in sending your order and email you as well, when we've sent it off.

Back to Top

How long does it take for our orders to get to us?

Excluding the Christmas season where all shipments are liable to be a few days late, our experience is, shipment within North America takes anywhere from 10-15 business days (count Monday through Friday only, exclude holidays as well).

On rare occasions, delivery has been known to be delayed as much as 30 days. An example of how this could happen, is when the package is misrouted to another province or state, where the error is discovered when there is an attempt to deliver the package (2 weeks). The package is then put back into the postal transit system going to the appropriate province or state until it gets delivered (another 2 weeks).

Back to Top

Holiday Shipping?

Please place your order before the dates listed below (so we will have the chance to make up your order). The Holiday Shipping Schedules for 2012 are as follows:

Destination/Order Before Dates for all products
USA Dec 16
Canada Dec 19

Please note that these are not guaranteed delivery times. Allow for delays due to weather and shipment volumes.

Back to Top

Do you wholesale?

A large percentage of our total business is wholesale.

We welcome interested resellers and will be glad to be your partner for a successful business venture.

We also do custom wholesale orders specific to your needs. For example, we reproduce artwork and photographs of artists and photographers on our products with small run requirements and at reasonable prices. We provide the same service for companies who use our products for reselling and for promotional giveaways.

Please contact us for more information.

Back to Top

Do you charge Sales Tax?

For orders shipped outside of Canada, there is NO sales tax.

However, items shipped within Canada are charged GST or HST, as follows:

Provinces/Territories GST or HST charged
Alberta, Manitoba, Quebec, PEI, Saskatchewan 5 %
British Columbia 12 %
New Brunswick , Newfoundland, Ontario 13%
Nova Scotia 15%
Northwest Territories, Nunavut, Yukon Territory0%

Back to Top

Actual product may differ slightly from picture shown on this catalogue. This is due to the variances in (1) different monitors and display cards; (2) the print media; and (3) graphics resolution. There may also be detail loss in converting the graphics into jpg format.

Valid HTML 4.0!